SHIPPING & RETURNS

Shipping Policy

Thank you for shopping with Discount Heath Warehouse.

  • All orders will be shipped with in 2 business days from cleared payment.

  • We will ship with either Australia Post or Courier Service. 

  • All orders over $50.00 will be sent freight free.

  • All orders under $50.00 will incur a shipping charge of $7.95.

  • If for any reason we are unable to for-fill any part for the order, we will notify you via email & will refund you for the item/s which wher unavailable .

  • We do not offer pick ups

Return & Exchange Policy

If, for any reason, You are not completely satisfied with a purchase We invite you to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Cancellations 

In order to exercise your right of cancellation, You must inform us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse you no later than 7 days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days

  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.

  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

 

We reserve the right to refuse returns of any product that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

  • White Facebook Icon
  • White Instagram Icon
  • White Pinterest Icon
  • White YouTube Icon
  • White Twitter Icon

©2019 by DHW. Proudly created By DHW

0CART